The Hospital at Maayo
Data Privacy Policy

Our dedication to maintaining the privacy of patients and clients is unwavering. In our commitment to providing exceptional healthcare, safeguarding the confidentiality and protection of your personal information is our top priority. This is in accordance with the Data Privacy Act of 2012, its Implementing Rules and Regulations, National Privacy Commission issuances, and other relevant laws. This statement provides a concise overview of how we collect and process your personal data when you visit our website or use our services.

 

  • Information we collect. With your consent, we collect personal data, including but not limited to:

    1. Name, age, sex, birthday, nationality, citizenship, religion, occupation, current employment, address, email address, telephone/mobile number
    2. Current medication or treatments
    3. Previous/current medical history
    4. Name of Health Maintenance Organization (HMO), if applicable
    5. Name of any health service provider or medical specialist, if applicable
    6. Results of laboratory tests and ancillary services
    7. Any other information that assists us in providing better healthcare.

     

  • Purpose of collecting your data. We utilize your personal data for the following purposes:

    1. Meeting your medical and ancillary needs and other programs and services you avail
    2. For multi-disciplinary teams, when necessary
    3. For billing purposes
    4. For research, when necessary
    5. To liaise with health professionals and HMOs
    6. For collaboration with other medical health providers, when necessary and with your consent
    7. Processing your application to join The Hospital at Maayo
    8. For purposes required by law.
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  • Sharing your personal data. We do not share your personal data with third parties unless:

    1. You have given consent to the sharing
    2. It is necessary to protect our interests
    3. Required and/or permitted by law
    4. With service providers acting on our behalf who have agreed to protect the confidentiality of the data
    5. With HMOs and/or companies with whom you are affiliated, and with whom you have consented to sharing.
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  • Security. To ensure the integrity, availability, and confidentiality of your personal data, we have implemented reasonable and appropriate safeguards and measures.

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  • Cookie Policy. Our website uses cookies to enhance your visit and enable us to understand browsing habits to send you marketing advertisements for healthcare services. We collect personal data from cookies only with your consent, which you provide by enabling them. We use this data solely for the purpose of sending you marketing advertisements for healthcare services.

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  • Rights of Data Subjects. Under the Data Privacy Act of 2012, you have the right to:

    1. Be informed of the collection, processing, and purpose of collecting and processing your personal data
    2. Object to the processing of your personal data
    3. Access your personal data
    4. Correct inaccuracies or errors in your entries
    5. Suspend, withdraw, or order the blocking, removal, or destruction of your personal data from our filing system
    6. Complain due to inaccuracies, incomplete, outdated, false, unlawfully obtained, or unauthorized use of personal data
    7. Transmit your rights to your lawful heirs and assigns
    8. Obtain a copy of such data in an electronic or structured format when your personal data is processed electronically and in a structured and commonly used format.
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    “The Hospital at Maayo pledges to protect personal information.“

    The Hospital at Maayo shall take steps to protect personal information from theft, loss or unauthorized access, copying, modification, use, disclosure or disposal.

    The Hospital at Maayo shall take steps to ensure that anyone who performs services on The Hospital at Maayo’s behalf respects privacy rights and only uses or discloses personal information for legitimate purposes.

    The Hospital at Maayo shall promptly investigate all complaints regarding our compliance with the DPA. All privacy complaints shall be treated in a confidential manner.

     

    For more information about the The Hospital at Maayo privacy protection practices, or to raise a concern about our privacy protection practices, please contact us at:

    By mail:

    Data Protection Officer

    The Hospital at Maayo

    PSQM Office
    UN Avenue cor. Plaridel St.
    Alang-Alang, Mandaue City

    Cebu, Philippines

    By telephone:
    (+6332)8882662 loc. 1371


    By email:

    bp2@ thehospital@atmaayo.com

    qmn@thehospitalatmaayo.com